Reference

How artowin99 Handles Your Personal Data

Your account data — including your registered mobile number, wallet details for DANA, OVO, or GoPay, and transaction history — is handled with clear purpose and kept only as long as your account is active or as required by applicable law.

Account data protectedDANA, OVO, GoPay wallet privacyMobile-first data handlingRegion-dependent access

Explore the Lobby Read FAQ

What We Collect and Why We Keep It

artowin99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on artowin99, we collect your mobile number, email address, and the e-wallet identifier you use — whether that is DANA, OVO, or GoPay — to process deposits and withdrawals. Device data such as your browser type and IP address is logged

1
automatically to detect unusual login activity and keep your session secure. We do not sell your personal data to third parties. Transaction records tied to your wallet are retained to meet financial record-keeping obligations under applicable law; once those obligations lapse, data is deleted on a
2
rolling schedule. If you access artowin99 from Bekasi, Tangerang, or anywhere else in Indonesia, the same data practices apply — your information is processed under the same policy regardless of where you connect from. Cookies and local storage are used to remember your login state across
3
sessions so you can return to the lobby on any device without re-entering credentials each time. You can clear these through your browser settings at any time, though doing so will end your active session.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email or mobile number so we can verify your identity before making any changes to your record.

Live Chat Open the chat widget from the lobby — available around the clock. Mention your account email and state your privacy request clearly so the team can act on it without delay.

Email Support Send your data request to our support address. Include your registered mobile number and the specific data you want reviewed, corrected, or removed from our records.

Account Settings Some data — like your registered mobile number and linked e-wallet — can be updated directly inside your account settings without contacting support at all.

HOW WE PROTECT YOUR ACCOUNT

Data Security and Your Rights on artowin99

Account security on artowin99 runs on SSL encryption for all data in transit, and stored credentials are never held in plain text. When you log in from a new device, an OTP is sent to your registered mobile number before access is granted — this applies whether you are switching from phone to desktop or logging in after clearing your browser cache. You have the right to request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion when there is no legal obligation requiring us to keep it.

SSL Encryption

All data moving between your device and our servers — including DANA, OVO, and GoPay transaction details — is encrypted in transit so it cannot be intercepted.

OTP Login Verification

Every new device login triggers an OTP to your registered mobile number. This step blocks unauthorised access even if your password is compromised on another platform.

Data Retention Schedule

We keep your account and transaction data only as long as required by applicable law or while your account remains active. Inactive accounts are flagged for data review on a regular cycle.

Your Right to Request Changes

You can ask us to access, correct, or delete your personal data at any time. Submit your request via live chat or email with your account details and we will respond promptly.

Common Questions About Your Data on artowin99

These are the questions we hear most often about how your data is used, stored, and protected on artowin99. If your question is not covered here, reach out via live chat or email.

We collect your mobile number, email address, and the e-wallet identifier you register — DANA, OVO, or GoPay. Device and session data is also logged automatically for security purposes.

No. Your wallet transaction data is used only to process your deposits and withdrawals and to meet financial record-keeping obligations. It is not sold or shared with unrelated third parties.

We retain your data while your account is active and for as long as required by applicable law after closure. Once those obligations lapse, your data is deleted on a rolling schedule.

Yes. Contact us via live chat or email with your registered mobile number or account email. We will verify your identity and provide the data we hold on your account.

Send a deletion request through live chat or email. Include your account email or registered mobile number. We will process it subject to any legal retention obligations that apply.

Inactive accounts are flagged for data review periodically. Data tied to completed transactions may be kept for the period required by law, after which it is removed from our systems.

How artowin99 Handles Your Personal Data

Reach Us About Your Data

Data Security and Your Rights on artowin99

SSL Encryption

OTP Login Verification

Data Retention Schedule

Your Right to Request Changes

Common Questions About Your Data on artowin99

01 What personal data does artowin99 collect when I open an account?

02 Is my DANA, OVO, or GoPay transaction data shared with anyone?

03 How long does artowin99 keep my account data?

04 Can I request a copy of the data artowin99 holds about me?

05 How do I ask artowin99 to delete my personal data?

06 What happens to my data if I stop using my artowin99 account?

Related pages